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Date:30 July 2017 | Author: AdminOur zip code is that will give you the Montrose PA listing which we dont have. I bought a package that seemed better than my ATT UVerse package. I would give them the highest rating. My husband and I are customers of TWC at our summer home in Maine. Since they continue to charge me for a modem they do not provide I will be switching to other TV and Internet providers
Did it twice. Which was fine with meit wasnt about the premium channels anyway. VERY DISSATISFIED CUSTOMEREven with many calls to Customer Service our deliveries and missing sections of the paper hasnt changed. none of the employees listen to what you want only want to ask questions as to why you want to change or drop service. The customer experience would be more personal. I have been WAITING for days to have cable and internet installed
And the right person to fix it Thank goodness there are still a few people with brains. The hardest part was finding the phone number online Within minutes of going through the automated voice system I was speaking with a live technician Louis. She kept telling me I had to take the box to a service center miles away. I hate thisbr all you do is send bills and do anything for service. br It became clear that the costumer service staff is very poorly trained at best. It frequently does not respond to commmands from remote or from box. Another week had passed on I got an automated call saying tech was on his way again nothing. What a horrible company. No one informed me. Dealimg with time warner is an exercise in futilityweek before could not record programs and TV locked upWhy cant you hire people who speak English. We are very upset over Time Warner not showing the Yankees Orioles game
A young man came on the phone with the same type of voice. I not happy with their services and cannot wait to move back to a better company. Prior Internet and DVR service were with Comcast with zero problems. Why oh why did I bundle with you people Your Customer Service stinks also. Again it was almost an hour and received even less when it was stated that this was such a deal matchmaking dubai and my bill was going to be even more than before. It nonresponsive freezes and always Matchmaking by birth date and time have to wait on the guide. Cant find a phone number except on the bill. I was hook up sprint airave told my tv was not working right because the cable in my house is too old for digital service. I do appreciate your Tech being so honest and forthcoming you should have more employees like him in your customer service department
I paid dating disneyland postcards this on Monday August confirmation. month ago thinking I would give them another chance. God. We had issues last year and this after returning from Florida. Hello I am Shawn and I purchased a twc package on Dec. The tech guy and I had a hard time communicating. br In todays society its sad to say that I have not run into too many pleasant people. Internet and telephone services
I was given the run around and quoted several different prices depending on whom I was talking with. During my last call I was told by your rep. We currently have Dish for cable and TWC for phone and internet. The response was not helpful. Font size should be some where around or even on bills as they can hardly be seen
While you deceive us with your whiningpoor poor TWCI wish we hook up crossword puzzle clue all had their money problems. I have phoned in to get the billing changed. It would be a comfort to me since I am home bound. between pm pm. and so on and so on and so on Much appreciated. On Thursday morning my cable and internet service went down. The call was answered by an automated service. Im done with it alltired of paying for less and less services each month and when I really Speed dating venues in reading need to use it. NOT I came home and hooked it up thinking it was all fixed. what is going on with this company. to set up a time for them to come out. All the agents act as if you are complaining for no reason
I got very mad at that point because now it into cs go matchmaking chat hours wasted of my time. internet service is terrrible. Finally got a Rep to answer Halloween hookup stories and he claimed he could not hear anyone on the other end of the call. br I dont want your servicebr I dont have a TVbr I dont want onebr did I say that I DONT WANT YOUR MAILINGSIs it that you do not wish to give attention to issues that harm your usersKrystal what you had me do fixed it
Its a shame COMAST didnt take excellent company. Three of those times was disconnected asked to speak to a supervisor and was hung up on again after after waiting minutes. The box would not download therefore he stated that he would return the next day at a our agreed upon time of PM however he never returned. Returned my router today because I got a new one I the mail