ServiceOntario Toronto casesThe FROrsquos Interjurisdictional Support Order ISO Unit which works with agencies in other provinces or countries to enforce courtordered support in situations where one of the parties lives outside of Ontario was also the subject of complaints ndash down from and when we received and complaints respectively. Central North Correctional Centre We noticed a slight increase in complaints about the Ministry of Natural Resources and Forestry to from in. They are also required to attend chapel four days a week as well as at least two services per week at an approved local fundamental church. How do you measure the value of these interactions In this report we offer our best measure of our work in ndash but the biggest stories arenrsquot confined to the fiscal year. Consider In the two fiscal years since we were given full oversight of municipalities we received complaints but only resorted to formal investigations in cases
Although transportation was still an issue in some boards this fiscal year the most common complaints continued to be about the actions of school board staff and the adequacy of boardsrsquo services to students with special needs. Cases related to ServiceOntariorsquos service in issuing health cards can be found in the Certificates amp Permits chapter. Meanwhile she was accruing outofpocket medical expenses that she could not afford. The Ombudsmanrsquos April report Out of Oversight Out of Mind found that the Ministryrsquos systems for tracking inmate segregation placements were errorridden and inaccurate and that oversight at senior levels was severely lacking meaning many vulnerable inmates were left isolated for long periods without the proper reviews. believed that film could be an excellent medium for mass evangelism and in the university established Unusual Films within the School of Fine Arts. The man who told us he was experiencing mental health effects from the isolation was transferred out of segregation and thanked our staff for their help. After we shared this information with FRO staff they confirmed they had issued a garnishment of the sale and ensured the man paid the arrears in full
In October the Ombudsman advised the Deputy Minister that he was disappointed with the limited scope of progress on the issue. ldquoThe TCDSB is appreciative of the recommendations contained in the Ombudsmanrsquos report as it reaffirms the solutions we have already undertaken collectively with our transportation partners since last September. Most complaints were about billing errors followed by complaints about poor service and unfair account decisions. To do so we often make informal inquiries and requests for information with the relevant bodies for example to learn more about their processes and policies. Social Services On February George W. We received such cases in most of which were about service issues such as long wait times at test centres problems with online services and how complaints are handled. ldquoItrsquos no fun to get a complaint but thatrsquos life. In reviewing several such cases our staff found inconsistent application of Ontario Works policy Some grandparents who had limited income and were caring for their grandchildren received the benefit for several years while others in the same circumstances were denied. Most involved disagreement with MPACrsquos decisions on property valuation and sometimes confusing information being provided on how to appeal these. This included the Ombudsman and colleagues speaking at and attending municipal stakeholder conferences across the province as well as participating in the Ministry of Municipal Affairsrsquo consultations on its new regulations for codes of conduct and guides for councillors. These medical professionals as well as occupational therapists will be also authorized to notify the Ministry if they are of the view that a driver has any other medical condition or impairment that may make it unsafe for them to drive. It also noted that it only charged legal fees to successful claimants. The womanrsquos case worker confirmed the money reached her at the hospital within two days
In many organizations an Annual Report is a showcase of numbers an illustrated balance sheet that carefully quantifies success growth and value. Our staff respond to these cases on an urgent individual basis working to connect people with appropriate help in the complex developmental services system and meeting with Ministry Watch dating agency cyrano ep 1 eng sub officials to deal with them as warranted. We spoke with the school board and the Ministry of Education and found that the school board was authorized to charge such a fee ndash however it agreed to waive it for the school year to allow the family to settle the issue of the boyrsquos guardianship. This short delay was enough to cause the person to best times for online dating miss most of the council meeting which was only five minutes long. Deputy Ombudsman Barbara FinlayWe followed up on one case where a man was assaulted by his cellmate and had to be taken to hospital for injuries to his left eye. Money amp PropertyBut our numbers also demonstrate that complaint volume alone is not the whole story. After BJU lost the decision in Bob Jones University v. The provincersquos new policing legislation the Safer Ontario Act proposes dramatic improvements to the oversight of police reflecting longstanding recommendations by our Office and expanding the Ombudsmanrsquos jurisdiction with regard to police watchdogs. As of the writing of this report we are aware of municipalities that have appointed an integrity commissioner and more than that have a council code of conduct. In both cases the Ombudsman launched formal investigations into these issues and the Ministry accepted dating my friend's sister all of the resulting recommendations
Allowing any institution to be exempted from the Actrsquos new safeguards undermines its impact and may result in unintended consequences. rdquoLaunched May Municipalities Complaints about FRO enforcement decisions come from both sides of the support equation Many are from support recipients who say the FRO does not do enough to ensure payments are made many others are from payors who say its enforcement actions go too far. This past year alone three major pieces of legislation were passed by the government that demonstrate precisely how our Office functions as an effective agent of positive change ndash by making sensible evidencebased recommendations and diligently following up on them. The university also has a studentstaffed newspaper The Collegian and yearbook Vintage. She was granted coverage and the Ministry undertook to change the correspondence it sends out in such situations to provide people dating bulova watch serial number with the opportunity to submit additional evidence to support their requests. They had agreed to cover the cost of his truck driver exam but he repeatedly warned them that it had to be done before July ndash because after that date new legislation would require him to take dating websites for married couples an eightweek course. It did so and refunded his fees in accordance with its policies. He explained that the family had been homeless for a time during this period so they were unable to receive renewal notices by mail
As a result of our inquiries the student was able to transition back into his original school and the board assigned an administrator to ensure coordination between the board and its specialized program providers. We received fewer school board cases in than in the previous year which saw a surge of more than complaints because of a school bus driver shortage in Toronto in September the Ombudsmanrsquos report on this was published in August ndash see the update under Investigations. They had agreed to cover the cost of his truck driver exam but he repeatedly warned them that it had to be done before July ndash because after that date new legislation would require him to take an eightweek course. The Ministry has since done a manual audit of returned mail and added training for ServiceOntario and DriveTest staff on how to properly input address data. Thus far although I have some concerns about the lack of detail the Ministry has provided publicly about its actions to date I am encouraged by its efforts as well as additional investments in services in this sector
Provincial politiciansEarly in December thousands of students faculty and visitors gather around the front campus fountain for an annual Christmas carol sing and lighting ceremony culminating in the illumination of tens of thousands of Christmas lights. made a twentyminute speech in defense of the Populist Party. Nevertheless unlike BJUs earlier periods of political involvement Pettit did not endorse a candidate. We received complaints about Ontariorsquos drug programs this fiscal year compared to in. She provided us with documents showing that her exhusband was about to receive a substantial profit from selling a property. Jones was a friend and admirer of William Jennings Bryan but also campaigned throughout the South for Herbert Hoover and against Al Smith during the presidential election. They also released a short animated film for children The Golden Rom. The Modernizing Ontariorsquos Municipal Legislation Act free dating apps for bb passed in May along with amendments to the Municipal Act reflects calls for stronger municipal oversight that can be traced from dating talking games the earliest days of this Office under Arthur Maloney in up to my recent submissions to the relevant Hook up in tampa fl legislative changes they bring incorporate much of what we have called for in the two years since we were given full jurisdiction over municipalities such as mandatory codes of conduct and access to integrity commissioners in all municipalities. Before students and faculty were required to attend a sixday Bible Conference in lieu of a traditional Spring Break. We also received complaints about Hydro One although it was removed from the Ombudsmanrsquos jurisdiction as of June when the province partially privatized it. However since the Ministry has had a Patient Ombudsman and we now routinely refer such complaints to that office
In response to our inquiries FRO staff escalated the case with Canadian Forces officials and the woman soon began receiving support payments. Both also reflect longstanding Ombudsman recommendations to improve oversight and governance of these hookup 5sos areas for the benefit of those who work in and are affected by policing and correctional services. By March the WSIATrsquos active appeal caseload had fallen below cases ndash approaching its target of active appeals. Most of the complaints we received about the Ministry of Government and Consumer Services in up from last year Hook up shower head to faucet relate to issues with identification documents licences and permits. Complaints about correctional facilities ndash already our top source of complaints ndash grew to in in part because we took a new approach to counting complaints that arise from inmates about the same issue at the same time
In many organizations an Annual Report is a showcase of numbers an illustrated balance sheet that carefully quantifies success growth and value. Outside Ontario Track by Bill Number on Arizona Legislature WebsiteDriveTest casesFor example a yearold youth with cerebral palsy required legal assistance in seeking financial support from his parents. Ombudsman staff meet regularly with senior Ministry officials and correctional facility officials to discuss complaint trends individual cases involving serious impact on inmates and possible systemic issues. All three of these new laws incorporate recommendations that I made in reports and multiple submissions over the past two years several of them building on a decade of work by this OfficeComplaints about special education often arise when students are transitioning between programs such as from a specialized program to a regular classroom or viceversa. After our staff brought the case to the attention of a supervisor the company agreed to remove the exspousersquos name enabling the woman to reapply for the financial assistance. A public sector that serves citizens in a way that is fair accountable and transparent